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Privacy Policy

We are committed to protecting your privacy and personal information in compliance with Nepal's data protection laws.

scheduleEffective Date: October 26, 2025
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1. Introduction and Governing Law

This Privacy Policy explains how KharayoCares (referred to as "the Platform," "we," "us," or "our") collects, uses, protects, and discloses your personal information. We are committed to protecting your privacy in compliance with the Constitution of Nepal, 2015, and the primary data protection legislation, the Individual Privacy Act, 2018 (2075).

Important: By using our services, you confirm you have read and understood this policy and consent to the collection and use of your Personal Information as described herein.

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2. Information We Collect

We collect information that identifies, relates to, or is capable of being associated with you (Personal Information).

personA. Personal Information

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    Identity Data: Full Name, Date of Birth, Gender, Citizenship Certificate number, Passport number, or National Identity Card details
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    Contact Data: Address, Telephone number, and Email address
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    Financial Data: Details related to property and income generation, as required for transactions and compliance
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    Transaction Data: Records of all crowdfunding transactions, user details, and activity logs
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    Account Data: Username, password, and profile information
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    Technical Data: IP address, operating system, browser type, and usage data collected via cookies

warningB. Sensitive Personal Information

The Individual Privacy Act strictly protects Sensitive Personal Information. We will only collect this data with your explicit written consent and under strict legal necessity. This includes:

  • shieldCaste, ethnicity, or origin
  • shieldPolitical affiliation or religious faith/belief
  • shieldPhysical or mental health or condition (including medical history)
  • shieldSexual orientation or information related to sexual life
  • shieldDetailed information relating to property
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3. Purpose and Use of Information

We will only collect and use your Personal Information for the specific and lawful purpose disclosed to you at the time of collection.

Purpose of CollectionLegal Basis in Nepal
Service Provision & Account ManagementTo process transactions, manage your user account, and provide customer support (Based on your consent)
Legal Compliance & Security (AML/CFT)To identify and verify customers and monitor transactions under the Asset (Money) Laundering Prevention Act, 2008
CommunicationTo notify you about the status of your data, service updates, and any necessary legal changes
Platform ImprovementTo analyze user behavior, administer the website, and enhance security
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5. Disclosure and Sharing of Information

We are prohibited from using, disseminating, or exchanging your personal details for any purpose other than the disclosed purpose without your prior consent.

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Third Parties: We will not disclose or transfer your personal data to a third party unless we have obtained your specific consent.
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Legal Exceptions: We may disclose your information without your consent only when legally required to do so:
  • • To comply with a court order or written request from investigative authorities in criminal cases
  • • To fulfill obligations under the Asset (Money) Laundering Prevention Act, 2008, which requires reporting suspicious transactions to FIU-Nepal
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6. Data Security and Protection

We are legally obligated to protect and preserve the personal information collected. We implement appropriate arrangements and effective security measures against unauthorized access, use, alteration, disclosure, publication, or transmission of your data.

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Encryption

Sensitive data encryption

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Access Control

Strict authentication mechanisms

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Security Audits

Regular vulnerability assessments

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7. Your Rights as a Data Subject

Under the Individual Privacy Act, 2018, you have the following rights regarding your Personal Information:

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Right to Access

You have the right to request a copy of the personal information we hold about you

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Right to Correction

You have the right to request the correction of any inaccurate or incomplete personal data

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Right to Deletion

You have the right to request the deletion or erasure of your personal information, subject to legal retention obligations

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Right to Object

You have the right to object to the processing of your personal data in certain circumstances

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8. Data Retention and Destruction

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Purpose Fulfillment: Generally, personal information collected for a specific purpose shall be destroyed within 30 days after that purpose has been fulfilled, with assurance provided to you.
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Legal Override (AML/CFT): In compliance with the Asset (Money) Laundering Prevention Act, 2008, we are legally required to maintain records of all transactions, user details, and activity logs for a minimum of 5 years. This legal obligation supersedes the 30-day destruction period for necessary data.
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9. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on our webpage with an updated "Effective Date." Your continued use of the Platform after any changes constitutes acceptance of the new policy.

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10. Contact Information

If you have any questions or concerns about this Privacy Policy or your data rights, please contact us:

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KharayoCares

Nepal's Trusted Crowdfunding Platform

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Kathmandu, Nepal